The role of emotional intelligence in leadership effectiveness and employee satisfaction

Jinyoung Hwang *

University of Edinburgh MA Social Policy and Economics, United Kingdom.
 
Research Article
International Journal of Scholarly Research and Reviews, 2024, 05(02), 125-136.
Article DOI: 10.56781/ijsrr.2024.5.2.0053
Publication history: 
Received on 10 November 2024; revised on 21 December 2024; accepted on 24 December 2024
 
Abstract: 
This study explores the significant role of Emotional Intelligence (EI) in leadership effectiveness and employee satisfaction. As modern workplaces increasingly emphasize interpersonal dynamics and human connections, EI has become a key factor in enhancing leadership performance and fostering a positive organizational environment. By investigating the intricate relationship between EI, leadership, and employee well-being, this study aims to provide valuable insights for organizations seeking to improve leadership development programs, human resource practices, and overall workplace satisfaction. The research examines the impact of emotionally intelligent leadership on employee engagement, trust, and productivity, while also identifying potential mediating and moderating factors such as gender and organizational culture. Through a comprehensive literature review and empirical study, this dissertation fills gaps in existing research, offering both theoretical perspectives and practical applications for developing emotionally intelligent leaders who can drive organizational success and employee satisfaction. Furthermore, the findings contribute to the evolving leadership paradigm, where emotional intelligence is increasingly prioritized. This study also suggests actionable recommendations for organizations looking to cultivate emotionally intelligent leaders to foster more resilient and motivated teams. Ultimately, the research provides a foundation for future studies on the intersection of EI, leadership, and employee outcomes in diverse organizational settings.
 
Keywords: 
Emotional Intelligence (EI); Leadership effectiveness; Employee satisfaction; Organizational culture; Employee engagement; Transformational leadership
 
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